Cynefin Framework: A Tool for Better Design — Postlight — Digital Strategy, Design and Engineering

Separating complex and complicated problems

When you’re faced with an overwhelming task, finding a starting point is tough. This is especially true when figuring out whether a problem is complex or complicated

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Design leaders guiding their teams through complex problems have a clear task: help shorten the feedback loop between researching, building, and learning. Remember, your role is to help reduce ambiguity over time and encourage frequent experimentation.

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Design is a spectrum

To be clear, solving problems with design is not a flowchart. High-performing designers take a mixed method approach depending on the need.

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Posted on November 20, 2021